SETTLED: StubHub, Vivid Seats, TicketNetwork, FanXChange & SeatGeek - Quebec Class Action Settlement Quebec Superior Court file #: 500-06-000754-156 What this case was about: Plaintiff alleged that Defendants violate paragraph c of section 224 of Quebec’s Consumer Protection Act by charging a higher price than that advertised for their tickets (by way of hidden went from the best seats somewhere middle of the floor in front of the stage, to the worst seats, so bad the speakers were facing away from us and the stage could not be seen. Industry Legal March 22, 2019 TicketNews Staff. Your order will be accurate . Vivid Seats Sued Over Alleged “Bait-And-Switch” Tactics. If the event gets canceled, they should be able to get refunds. Vivid Seats has a clear policy if the event is cancelled you will get a full refund. In the meantime, they have collected millions of dollars from concert ticket buyers and have been sitting on that money, in my case, for over four months. Vivid Seats has among the strongest relationships with licensed, certified, and professional ticket resellers in the industry. When customers purchased tickets, they were purchasing access to an event. All sellers are rigorously evaluated according to their business practices and track record, and we guarantee your tickets to be valid and authentic, or your money back. 5/12/2011 (the next day) Vivid Seats rep had not called back I called them. My daughter and I got home then she wrote an email to Vivid seats explaining the problem and leaving our phone number. But in this case, they play semantics and say the event has been postponed. It was so horrible from the last experience I had seeing Trans Siberian Orchestra, I had to get up and leave.

A class action lawsuit was filed on March 19 in Illinois alleges Vivid Seats LLC uses “bait-and-switch” tactics to dupe consumers into thinking they’ll be able to score tickets for one price, only to find more expensive tickets as the only option, according to a post on

They don’t have another date and do not know when they will have a date. Vivid Seats review rated 1.3/5.0 with 4 Comments: Their pricing practices have to be illegal and it is only a matter of time before they end up in another class action lawsuit. Vivid seats ruined my birthday by giving us tickets to a different section of a concert…. Vivid Seats' prior policy stated that if an event is canceled, you will be given a full refund. I spoke to Matt who said he could not refund my money and accused me of not using the email at the ball park. By 4:45pm on Thur.

However, Vivid Seats unilaterally changed its policy in order to issue vouchers for a future purchase.

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